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  • 1. An Introduction to Online and Remote Technical Support Services

    Staffed with a team of high-caliber and experienced technical support and R&D engineers, Datang Mobile is well positioned to provide premium TD system technical support for its customers, and can also quickly pool its technical resources to deliver convenient and blue ribbon services for customers around the world.

    Online and remote technical support:

    • A 24/7 customer hotline delivers rapid and convenient around-the-clock troubleshooting services and professional technical solutions.
    • An experienced project team, representative offices in 31 provinces, municipalities and autonomous regions in mainland China, a spare parts center in Beijing and a repairs center in Shanghai.
    • A well-established system of service delivery with clearly defined and articulated responsibilities for the call center, on-site engineers and tier-2 and tier-3 R&D staff to assist customers with problem resolution, and to track the problems the desired outcome has been achieved.

    Industry leading solutions to create value for customers.

    2. An Introduction to Technical consultancy and Training Servicess

    DTmobile designed and developed the cutting-edge TD-SCDMA standard, and as a major producer of TD-SCDMA equipment, has trained many professionals in this area.

    DTmobile provides a comprehensive range of training programs, tailored to meet the needs of our customers - for example technical skills training, human resources development, accredited training and certification, training management consultation, and individually customized programs.

    Depending on demand, DTmobile’s customer-oriented training can deliver three levels of technical skills training programs – the first comes directly from head office, the second is organized by the regional bases and involves on-site training, and the third is an e-learning course packaged together with online training support. This enables every trainee to take full advantage of identical technical training programs regardless of time and location.

    The Beijing training base, is well equipped with many lecture rooms, laboratories and relaxation rooms to enable trainees to enjoy their training, practice and rest times.

    With the best possible service delivery being the ultimate aim, the DTmobile training center makes every effort to ensure quality course development and results evaluation.

    Contact Information
    • System equipment (wireless network equipment):
    • Hotline: 010-59843999\800-990-8800\400-890-8800 (7×24)
    • Fax: 010-58832222
    • E-mail: [email protected]
    • Non-system equipment (terminals, accessories, wireline and other equipment):
    • Hotline: 010-4008986116 (8:30-17:30 from Monday to Friday)
    • Fax: 010-58832266
    • E-mail: [email protected]
     
    Copyright ?  © DATANG MOBILE COMMUNICATIONS EQUIPMENT CO.,LTD.  1998-2013. All rights reserved.
  • 厦门出现不打烊的便民服务站 2019-11-29
  • 广东建设国际航运枢纽 东京湾区港口与城市协调发展经验值得借鉴 2019-11-25
  • 只为与你相遇文章中国国家地理网 2019-11-25
  • 紫光阁中共中央国家机关工作委员会 2019-11-21
  • 民进党内自曝贿选两千万就能买到权力中心 2019-11-21
  • 丰台东铁匠营街道:品粽赏乐感受改革开放四十周年 2019-10-27
  • 日新干线,无论是速度,里程,舒适性都已不如中国复兴号。中国的发明专利更是连续四年超日成为第一。 2019-10-21
  • 谈具体的吧,别装模作样了。客观事实与观察事实、科学事实有什么不同? 2019-10-19
  • 记者带你逛CES:体验未来科技 2019-10-19
  • 习近平为传统文化“代言” 2019-10-15
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  • 污水高标准处理 污泥资源化利用 2019-10-10
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  • 涂颜淼:转变思维 做新时代的消防战士 2019-10-03
  • 习近平再次会见老挝人民革命党中央委员会总书记、国家主席本扬 2019-10-01
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